They wouldn't touch the tix I had wanted to cancel for the following morning without a confirmation #, citing security reasons.įortunately, it wasn't that much.had it been, a Greyhound bus would have been very, very attractive!!! SWA would apply only the credits from the flight I had missed that night because I had the confirmation #, and I had to fork out $$'s to make up the difference for a last minute full fare home for the following morning. This was over the phone and the tix I had wanted to cancel was purchased by leftover credits from a previously cancelled tix. I didn't have the confirmation # and SWA refused to look up the confirmation #, thus preventing me from using those credits for a tix home. I phoned SWA to cancel the tix for the following morning and tried to apply the credits towards a full fare tix home the following morning. I'm a newbie, so a "Hello" goes out to everyone.ĭue to unforeseen circumstances, I missed my flight home the other night, affecting another tix I had for the following morning.
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